Quick legal advice
Ms. Jana contacted our office after several months of treatment, during which she had asked her doctor for a copy of her complete medical records. The doctor told her that the records belong to the practice and are not released to patients. She said she could only send the necessary information to a new treating physician. However, such a refusal is generally not justified.
The original medical records do indeed remain with the healthcare provider, but the patient has the right to inspect them, make their own copies, and request that the provider provide a copy or an extract.
As a general rule, a physician or healthcare facility must provide a copy within 30 days of receiving the request. No fee may be charged for the first copy requested by the patient, their legal representative, or guardian; however, the provider may request reimbursement for reasonable expenses incurred, for example, in the case of a repeat request. Access may be restricted only in specific cases provided for by law, such as for certain parts of psychological and psychotherapeutic records or to protect the patient from violence or abuse. If a physician refuses a routine request without a legal basis, it is advisable to submit the request in writing and then file a complaint with the provider or, if necessary, with the relevant regional authority.
Our team of experienced attorneys will help you solve any legal issue. Within 24 hours we’ll evaluate your situation and suggest a step-by-step solution, including all costs. The price for this proposal is only CZK 690, and this is refunded to you when you order service from us.
In person and online. Just choose the appropriate service or opt for an independent consultation when you are unsure.
