Claiming a defective car

Has someone sold you a car that has defects you didn’t know about or doesn’t have the required features? We will assess your case and within 24 hours we will draft a proposal for legal services leading to a remedy.

  • We will find out exactly what your legal problem is
  • We will design a suitable procedure for your situation, including a fixed price
  • You will receive a proposal and calculation within 48 hours
  • If you use our services to solve your problem, we will refund the fee of 690 CZK
690 CZKVAT included

Your newly purchased car is undrivable and the seller refuses to take the blame and effectively address the problem? Do you need to invest tens of thousands of crowns in it when it should have been drivable without further intervention?Just because you bought a used car doesn’t mean you have to put up with its defects or poor quality. The car should have the features you could reasonably expect based on the offer.

If this is not the case, you may be able to get the situation rectified or some compensation through our services. Depending on the current legal situation, we may suggest either a claim itself, or a withdrawal from the purchase contract, pre-suit notice or another procedure. We can also arrange for expert reports if they are needed.

Money Back Guarantee!

If you are not satisfied, we will refund your money.

Claiming a defective car

690 CZK solution within 48 hours Order
Preset Prices
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Save time, money and the hassle of travel.
We Work Fast
90 % of issues get solved by the following day.
Experienced Team
We have specialists for every field of law.

Who will be attending to you

Mgr. Marek Svobodný

13 years of experience

I like it when the transfer of the property goes well and a mutually beneficial contract can be agreed. On the other hand, I don’t like the various tricks that sometimes try to take advantage of the buyers’ ignorance.

Mgr. Kristýna Knapešová

5 years of experience

I pride myself on clear and transparent communication. This way, the client always knows the status of the case, where the case is heading and what the next legal steps will be. The client’s expectations are much better.

JUDr. Marek Chlebik

10 years of experience

I continue to increase my level of knowledge in order to provide the most effective legal solutions for my clients. I like a friendly atmosphere and try not to escalate disputes if possible.

What are the benefits of this service?

The individual benefits may vary depending on which solution option you choose.

  • When you make a complaint, you are expressing your disagreement with the quality or features of the product. This step is necessary for future success in the case or for further legal action. A complaint prepared and protected by a law firm is sufficient warning before further legal action, such as a lawsuit. For most clients in a similar situation, the processing of a complaint is sufficient to resolve the situation. In it, you will make your claims clear, as well as the fact that you will not tolerate the actions of the other party. On the other hand, if the other party is accommodating, there is room for negotiating an agreement or settlement.
  • If there are hidden defects in the car, you have room to withdraw from the contract. The advantage is that the contract is cancelled from the outset and you don’t have to worry about repairs to the car that you didn’t count on.
  • At this stage of the dispute, there is usually no need to secure costly expert reports. A statement from the garage will suffice. However, if an expert report is on site, we can arrange for one to be prepared.

How exactly does the service work?

Are you facing a legal problem regarding your newly purchased car and don’t know what to do about it? Do you want to know whether it is possible to cancel the contract, claim the car or how best to proceed? Within 24 hours you can be clear.

  1. You register on our website, fill in a short questionnaire and upload the car purchase contract and other relevant documents.
  2. Our attorney will then contact you to complete all relevant information during a short phone call (approximately 5-15 minutes).
  3. Within 24 hours, we will provide you with a proposal on how the situation can be resolved, including the pricing of legal services that would lead to a successful resolution of the case.

It is up to you whether you choose our proposed course of action. However, if you choose to have an Dostupný advokát fight for your rights, you will have the drafting done for free. We will set about resolving it and the fee paid for this service will simply be refunded to you.

When to choose this service?

  • The seller denies that it concealed any defects in the car and denies that it was a hidden defect. He does not want to accept the claim and the situation will require advanced legal argument.
  • Due to the contents of the purchase contract, you are not sure whether you are actually in the right.
  • In the meantime, you want to find out what your legal options are and how much it would cost to have your case professionally handled.
  • You don’t know how to negotiate effectively with the seller.
  • You don’t want to risk free legal advice where no one vouches for the accuracy of the information.

What have we helped our clients with?

During our many years of experience, we have helped people in various situations:

  • We helped Mr.Jiří to claim a car purchased in a car dealership due to defects that became apparent after two months of use.
  • We assisted Ms. Hanka in withdrawing from the purchase contract for a car she bought through an online advertisement.
  • We saved Ms. Jitka from problems by carefully checking the seller of the car through foreclosure records when preparing the purchase contract. Although the purchase went through at the second attempt, Mrs. Jitka was still satisfied.

Why use the services of an Dostupný advokát?

  • The case is handled by licensed attorneys – so you will be sure that the chosen procedure corresponds to the current legislation.
  • The quality we stand for – you will always be attended by a specialist lawyer who understands the area and has handled many dozens of claims or lawsuits.
  • We will eliminate all legal risks – we will warn you of all possible complications.
  • We will work out the procedure, including any proposal for withdrawal from the purchase contractor pre-suit notice, according to your specific requirements, which the lawyer will incorporate.

Client Service Warranties

Buying a used car is always a bit of a rabbit in the bag. But it certainly doesn’t mean that you have to accept the defects and flaws that the car has. The law guarantees you a number of options and procedures. You just need to discern which one is the most beneficial for you. In addition to claiming the car, you can also withdraw from the purchase contract in certain cases. However, this does not apply to a defect for which you received a discount when you bought the car or one that corresponds to the level of use or wear and tear of the car, which should be assessed by a qualified garage.

A court action and subsequent proceedings will provide certainty in your rights. However, it is far from always necessary to take the whole matter to court.

Our attorneys will guide you through the entire process and suggest a course of action that will be necessary and effective in the given situation. Depending on the reaction of the other party, it is of course also possible to proceed amicably or to suspend the recovery at any time if appropriate.

Tip: If you’re just considering buying a used car, you can avoid at least some of the hassle by having a bulletproof purchase agreement to protect you from unpleasantness. We can help you with that too.

Reviews of the Dostupný advokát service

Recenze služby

MgA. Anna Leschingerová, Cvikov

before 3 years

I had no idea that there was an online service that could arrange all your legal paperwork for you. I’m so glad I found your service! Using Dostupny Advokat gives me the time to enjoy with my family and loved ones, instead of hassling with legal issues I don’t fully grasp.

Recenze služby

Lucia Tóthová, Prague

before 3 years

We chose the premium package because it promised a fast reply within 24 hours, and we needed help quickly. A few hours after sending our order, Dostupný advokát called us. After discussing our issue and agreeing on the next steps, we felt confident in how the whole procedure would go since we had never experienced (zobrazit více) it before. We appreciate their patience.

Recenze služby

Zuzana Marková, Prague

before 3 years

We had terms and conditions drafted for our gym, and now we are very glad that we did so. Clear relationship rules are the basis for lasting friendships, and never more so than in the business world!

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How does Dostupný advokát Work?

Only a few clicks to solve your legal issues.


How does Dostupný advokát Work?

1. Send Your Order

Choose the service that works best for you. Pay immediately, or after completion of service. Discount for immediate payment.

2. Describe Your Problem

Describe your legal problem in a secure web environment. Attach any necessary documents or files.

3. Call Your Attorney

A specialist from our legal team will call you to speak about possible solutions.

4. Receive an Answer

A specialist from our legal team will email you with a solution, including all necessary paperwork.

When is this service not suitable?

Tailored Solution
We can help you solve any legal problem.

Are you facing a legal problem that you don’t know how to deal with and that doesn’t fit any of our services? Describe your situation to us and we will suggest the best way to solve it.

690 CZK

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Consultation with a lawyer
We can answer any legal question.

Are you dealing with a specific legal matter and want advice from an experienced lawyer? Send us your query with supporting documents and we will answer it within two days. We can also help you with other solutions to your situation if you wish.

4.700 CZK

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