Claiming a defective car

Has someone sold you a car that has defects you didn’t know about or doesn’t have the required features? We will assess your case and within 24 hours we will draft a proposal for legal services leading to a remedy.

  • We will find out exactly what your legal problem is
  • We will design a suitable procedure for your situation, including a fixed price
  • You will receive a proposal and calculation within 48 hours
  • If you use our services to solve your problem, we will refund the fee of 690 CZK
690 CZKVAT included
Money Back Guarantee!

If you are not satisfied, we will refund your money.

More on the guarantee

Your newly purchased car is undrivable and the seller refuses to take the blame and effectively address the problem? Do you need to invest tens of thousands of crowns in it when it should have been drivable without further intervention?Just because you bought a used car doesn’t mean you have to put up with its defects or poor quality. The car should have the features you could reasonably expect based on the offer.

If this is not the case, you may be able to get the situation rectified or some compensation through our services. Depending on the current legal situation, we may suggest either a claim itself, or a withdrawal from the purchase contract, pre-suit notice or another procedure. We can also arrange for expert reports if they are needed.

Claiming a defective car

690 CZK solution within 48 hours Order
Preset Prices
When you order, you know what you will get and how much it will cost.
Online and in person
We handle everything online or in person at one of our 5 offices.
We Work Fast
We handle 8 out of 10 requests within 2 working days.
Experienced Team
We have specialists for every field of law.

Who will be attending to you

Mgr. Ondřej Trávníček

8 years of experience

I will adapt to your every problem. I will not shy away from something and I will solve it with care and responsibility.

Mgr. Marek Svobodný

13 years of experience

I like it when the transfer of the property goes well and a mutually beneficial contract can be agreed. On the other hand, I don’t like the various tricks that sometimes try to take advantage of the buyers’ ignorance.

Mgr. Blanka Baierová

10 years of experience

I fully understand that your business is important to you. Put it in my hands and I promise to treat it as my own.

Mgr. Lucie Janíčková

9 years of experience

I work with the same diligence for my clients as I do in my litigation practice. My advantage is that I know how things work in court and can use that to your advantage.

JUDr. Viktor Štěpán

14 years of experience

There is no job better done than the one we enjoy. Real estate is both my mission and my hobby, and I would be happy to help you with any legal issue that affects it.

Mgr. Jakub Jančovič

14 years of experience

I’ll stand up to any legal challenge, and when it comes down to it, I’ll get you offside.

Ondřej Preuss

JUDr. Ondřej Preuss, Ph.D.

12 years of experience

A few years ago, providing legal services online seemed like a utopia. But we believe that having easy access to a lawyer means an open path to justice.

Mgr. Andrea Bergmanová

10 years of experience

I see legal service as a mission. For me, every client is first and foremost a specific person who turns to us with confidence when seeking professional help to solve their specific legal problem.

What are the benefits of this service?

The individual benefits may vary depending on which solution option you choose.

  • When you make a complaint, you are expressing your disagreement with the quality or features of the product. This step is necessary for future success in the case or for further legal action. A complaint prepared and protected by a law firm is sufficient warning before further legal action, such as a lawsuit. For most clients in a similar situation, the processing of a complaint is sufficient to resolve the situation. In it, you will make your claims clear, as well as the fact that you will not tolerate the actions of the other party. On the other hand, if the other party is accommodating, there is room for negotiating an agreement or settlement.
  • If there are hidden defects in the car, you have room to withdraw from the contract. The advantage is that the contract is cancelled from the outset and you don’t have to worry about repairs to the car that you didn’t count on.
  • At this stage of the dispute, there is usually no need to secure costly expert reports. A statement from the garage will suffice. However, if an expert report is on site, we can arrange for one to be prepared.

How exactly does the service work?

Are you facing a legal problem regarding your newly purchased car and don’t know what to do about it? Do you want to know whether it is possible to cancel the contract, claim the car or how best to proceed? Within 24 hours you can be clear.

  1. You register on our website, fill in a short questionnaire and upload the car purchase contract and other relevant documents.
  2. Our attorney will then contact you to complete all relevant information during a short phone call (approximately 5-15 minutes).
  3. Within 24 hours, we will provide you with a proposal on how the situation can be resolved, including the pricing of legal services that would lead to a successful resolution of the case.

It is up to you whether you choose our proposed course of action. However, if you choose to have an Dostupný advokát fight for your rights, you will have the drafting done for free. We will set about resolving it and the fee paid for this service will simply be refunded to you.

When to choose this service?

  • The seller denies that it concealed any defects in the car and denies that it was a hidden defect. He does not want to accept the claim and the situation will require advanced legal argument.
  • Due to the contents of the purchase contract, you are not sure whether you are actually in the right.
  • In the meantime, you want to find out what your legal options are and how much it would cost to have your case professionally handled.
  • You don’t know how to negotiate effectively with the seller.
  • You don’t want to risk free legal advice where no one vouches for the accuracy of the information.

What have we helped our clients with?

During our many years of experience, we have helped people in various situations:

  • We helped Mr.Jiří to claim a car purchased in a car dealership due to defects that became apparent after two months of use.
  • We assisted Ms. Hanka in withdrawing from the purchase contract for a car she bought through an online advertisement.
  • We saved Ms. Jitka from problems by carefully checking the seller of the car through foreclosure records when preparing the purchase contract. Although the purchase went through at the second attempt, Mrs. Jitka was still satisfied.

Why use the services of an Dostupný advokát?

  • The case is handled by licensed attorneys – so you will be sure that the chosen procedure corresponds to the current legislation.
  • The quality we stand for – you will always be attended by a specialist lawyer who understands the area and has handled many dozens of claims or lawsuits.
  • We will eliminate all legal risks – we will warn you of all possible complications.
  • We will work out the procedure, including any proposal for withdrawal from the purchase contractor pre-suit notice, according to your specific requirements, which the lawyer will incorporate.

Client Service Warranties

Buying a used car is always a bit of a rabbit in the bag. But it certainly doesn’t mean that you have to accept the defects and flaws that the car has. The law guarantees you a number of options and procedures. You just need to discern which one is the most beneficial for you. In addition to claiming the car, you can also withdraw from the purchase contract in certain cases. However, this does not apply to a defect for which you received a discount when you bought the car or one that corresponds to the level of use or wear and tear of the car, which should be assessed by a qualified garage.

A court action and subsequent proceedings will provide certainty in your rights. However, it is far from always necessary to take the whole matter to court.

Our attorneys will guide you through the entire process and suggest a course of action that will be necessary and effective in the given situation. Depending on the reaction of the other party, it is of course also possible to proceed amicably or to suspend the recovery at any time if appropriate.

Tip: If you’re just considering buying a used car, you can avoid at least some of the hassle by having a bulletproof purchase agreement to protect you from unpleasantness. We can help you with that too.

Reviews of the Dostupný advokát service

Recenze služby

Ms Magic, Google reviews

Fast and professional solutions for most normal legal needs at affordable, preset prices. Seriously, what could be better than that? While it sounds ‘too good to be true,’ I’m happy to report that the staff at DA are pros, and what’s more they are honestly dedicated to their awesome mission, which is to make quality Fast and professional solutions for most normal legal needs at affordable, preset prices. Seriously, what could be better than that? While it sounds ‘too good to be true,’ I’m happy to report that the staff at DA are pros, and what’s more they are honestly dedicated to their awesome mission, which is to make quality legal services affordable for the average person. I find their prices very fair when compared to what I’ve usually paid for similar services, which means I (and my family and friends) can get the legal help I need without worrying about some black hole of never-ending fees. In my own experience with DA I’ve found everyone there very responsive, and emails and calls are answered in a timely manner. Their large staff also gives me confidence that any legal needs I have can be handled professionally, as there’s always someone with experience in my particular issue. Their head attorney also writes a regular blog and keeps up with all the latest legal trends, which means they as a business stay up-to-date. As someone who’s spent a fortune over the years on legal assistance, or tried to “go it alone” when I couldn’t afford legal help, I wish Dostupny Advokat had been around a long time ago. I highly encourage anyone who needs legal help to TRY THEM FIRST!

Recenze služby
Vrátný & Čáp s.r.o.

Jan Vrátný, Veselí nad Lužnicí

I work as a self-employed craftsman and I know my field very well. Unexpected events happen, however, and I sometimes have to deal with problems where I need quality legal advice. I don’t like calling legal offices, getting sucked into discussions with terms I don’t understand. Dostupnyadvokat.cz is different. My first time, they replied immediately and together we created a contract custom tailored to my exact needs. I continue to be very happy with both their work and their price.

Recenze služby
Waste Management Worker

Ing. Jana Žáčková, Prague

My boyfriend and I had the lease contract for our first apartment checked by Dostupný advokát and were glad to learn about our rights, and all the steps we needed to take.

View All Testimonials

How does Dostupný advokát Work?

Only a few clicks to solve your legal issues.

1:07

How does Dostupný advokát Work?

1. Send Your Order

Choose the service that works best for you. Pay immediately, or after completion of service. Discount for immediate payment.

2. Describe Your Problem

Describe your legal problem in a secure web environment. Attach any necessary documents or files.

3. Call Your Attorney

A specialist from our legal team will call you to speak about possible solutions.

4. Receive an Answer

A specialist from our legal team will email you with a solution, including all necessary paperwork.

When is this service not suitable?

Tailored Solution

We can help you solve any legal problem.

Are you facing a legal problem that you don’t know how to deal with and that doesn’t fit any of our services? Describe your situation to us, we will assess it, evaluate all the risks and propose the best solution.

  • Fixed price proposal within 24 hours
  • A lawyer will call you, explain the procedure and answer your questions
  • You will also receive the output in text form by email

690 CZK VAT included

Service detail

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We can also solve your legal problem

In person and online. Just choose the appropriate service or opt for an independent consultation when you are unsure.

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We can discuss your problem online and in person

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