The Affordable Advocate has a new website and service offering. How and why did we gradually change the service? We want to present here the biggest innovations for our clients that the new website has brought.
The Affordable Advocate has a new website and service offering. How and why did we gradually change the service? We want to present here the biggest innovations for our clients that the new website has brought.
The change of the website is noticeable at first glance. We have stripped the site of its original graphics and the legal genie motif and instead have added more detailed profiles of our attorneys, giving our site a new look. However, this is just the outward manifestation of a major internal transformation that is still underway. As of today, the site has been abandoned for almost two months, we are primarily finalizing new transactional emails that didn’t fit into the site redesign itself, and we have other ideas up our sleeve for improvements that we will implement over time.
“We realised that we had to focus even more on the specific needs of our clients on the one hand, and on the other hand we had to humanise and simplify our service,” says Ondřej Preuss.
We have enough positive feedback on the website, but we are convinced of the correctness of individual changes mainly by the interest of clients, which is growing by tens of percent. Our goal is to create the best online legal service that removes the need for users to physically contact a lawyer, and this was the most significant step we have taken in the history of the project.
Our team of experienced attorneys will help you solve any legal issue. Within 24 hours we’ll evaluate your situation and suggest a step-by-step solution, including all costs. The price for this proposal is only CZK 690, and this is refunded to you when you order service from us.
The transformation also consists in simplifying the client’s access to the legal service. In fact, our team is now ready to answer virtually any query with “three clicks”. If none of our pre-determined packages or popular tasks match a client’s idea, they simply choose a bespoke Solution offering and we build a service to suit their exact needs. The client first discusses their brief with an experienced solicitor who then prepares a bespoke solution, whether it is litigation or drafting a contract.
We have also introduced, for most services, the option to defer payment until after completion of the assignment. This is to deepen confidence in our services to stand up to the demanding requirements of our clients. Indeed, we guarantee our clients that if they are truly dissatisfied, we will refund their fees.
We have also been careful to make our service transparent during the order processing process, so the client is better informed about the stage of their order and the next steps. We have also worked on delivery times. Here our attorneys have done a great job and we manage to be faster than we guarantee to our clients – we provide most services within the next day.
We are also working on feedback and improving other parts of our service. If someone wants to improve, they throw themselves into endless work. So we would be happy for any feedback.
Try our service and see for yourself.
Our team of experienced attorneys will help you solve any legal issue. Within 24 hours we’ll evaluate your situation and suggest a step-by-step solution, including all costs. The price for this proposal is only CZK 690, and this is refunded to you when you order service from us.
Ondřej is the attorney who came up with the idea of providing legal services online. He's been earning his living through legal services for more than 10 years. He especially likes to help clients who may have given up hope in solving their legal issues at work, for example with real estate transfers or copyright licenses.
Dostupný advokát updated the terms of a contract for our web portal studentino.cz, to insure that they were in strict accordance with the GDPR (General Data Protection Regulation). The entire process was done online and for reasonable price.
Fast and professional solutions for most normal legal needs at affordable, preset prices. Seriously, what could be better than that? While it sounds ‘too good to be true,’ I’m happy to report that the staff at DA are pros, and what’s more they are honestly dedicated to their awesome mission, which is to make quality Fast and professional solutions for most normal legal needs at affordable, preset prices. Seriously, what could be better than that? While it sounds ‘too good to be true,’ I’m happy to report that the staff at DA are pros, and what’s more they are honestly dedicated to their awesome mission, which is to make quality legal services affordable for the average person. I find their prices very fair when compared to what I’ve usually paid for similar services, which means I (and my family and friends) can get the legal help I need without worrying about some black hole of never-ending fees. In my own experience with DA I’ve found everyone there very responsive, and emails and calls are answered in a timely manner. Their large staff also gives me confidence that any legal needs I have can be handled professionally, as there’s always someone with experience in my particular issue. Their head attorney also writes a regular blog and keeps up with all the latest legal trends, which means they as a business stay up-to-date. As someone who’s spent a fortune over the years on legal assistance, or tried to “go it alone” when I couldn’t afford legal help, I wish Dostupny Advokat had been around a long time ago. I highly encourage anyone who needs legal help to TRY THEM FIRST!
I felt very uncomfortable meeting an attorney in person. But Dostupný advokát managed to solve everything for me online. I bought a consultation because my employer had sent me for a long term business trip to an exotic country with no explanation, and I wanted to be sure what my rights in this situation were. The Skype consultation was very pleasant and the service was fast. I can fully recommend them.
In person and online. Just choose the appropriate service or opt for an independent consultation when you are unsure.
