Shrnutí: Not everyone can cancel their data box. You can have a natural person’s voluntarily established data box deactivated upon request, typically online or through Czech POINT. Entrepreneurs and legal entities face stricter rules: a data box established by law generally will not be closed simply because you do not want to use it. Furthermore, for self-employed individuals, merely suspending their business is not sufficient; only deletion from the legally mandated registry is decisive.
You can have the data box for an individual that you voluntarily set up deactivated upon request. A self-employed individual (OSVČ) cannot normally “cancel” a data box established by law. For a self-employed individual, the data box becomes inaccessible only after deletion from the legally mandated registry, for example, upon termination of business operations. Legal entities cannot request cancellation at all; their data box becomes inaccessible only after deletion from the registry and subsequently expires after the statutory period.
| Data Box Type | Can you cancel it upon request? | What happens to it |
|---|---|---|
| Voluntary data box for an individual | Yes, you can request that it be deactivated | The mailbox can be reactivated later |
| Mailbox for self-employed individuals established by law | Not typically upon request | It is disabled only after deletion from the registry |
| Legal entity mailbox | No | Becomes inaccessible after removal from the registry |
| Mailbox after the holder’s death | Not handled by the holder | The administrator automatically makes it inaccessible |
Not sure whether you set up your data box voluntarily or because you’re required to by law? Have a lawyer review the process before you submit an application that won’t have the desired effect— we’ll help you with your data box and any related legal steps you need to take with government agencies.
Unfortunately, canceling a data box isn’t automatically possible for everyone. Only individuals who set it up voluntarily—that is, on their own initiative—can easily cancel it. Conversely, if you are a self-employed individual (OSVČ) and your data box was set up automatically, you cannot cancel it. In such a case, you can only request that access to it be restricted —for example, after your business license has expired.
Legal entities cannot even request that their data box be deactivated. It is mandatory for them, and cancellation occurs only when the legal entity is removed from the public registry. Specifically, the data box is first deactivated and then canceled after three years.
You can only request its cancellation if you are not a “self-employed individual.”
In practice, we often encounter situations where people confuse a personal data box for a natural person with a data box for a self-employed individual. However, it is precisely the type of data box that determines whether you can request that it be deactivated or whether you must first resolve your business authorization status. Before submitting your request, therefore, verify not only that you have the mailbox but, more importantly, under which regime it was set up.
Are you unsure whether you can cancel it, how to proceed correctly, or what options you have as a business owner? Our experienced attorneys will advise you on the entire process from a legal perspective and help you resolve even the most complex situations.
If you’ve decided you no longer want to use your data box, there are two ways you can cancel it.
1. Online – directly from your data box
The fastest way to cancel your data box is directly within the data box interface.
2. In person at a Czech POINT
If you do not have an electronic signature or do not want to log in to your mailbox, you can submit the request in person.
Procedure:
You can find a list of Czech POINT service locations here.
Whether you submit the request electronically or in person, it must include your first name, last name, birth number, data box identifier (found in the top bar after logging in), an email address or phone number for communication, a statement that this is a request to deactivate a voluntarily established data box belonging to a natural person, and a signature (an electronic signature for online submissions).
Tip: Are you familiar with the concept of “deemed delivery”? It applies to official mail, where the authorities make a fictitious assumption that the mail was delivered to you and that you have reviewed it. In reality, however, this may not have happened at all. Read our article to learn how to avoid the hassles associated with deemed delivery.
Starting in 2023, the law requires that all self-employed individuals registered in the relevant registry be assigned a data box. Therefore, a self-employed individual cannot simply cancel it just because they do not want to use it.
The decisive factor is not the suspension of business operations, but removal from the legally mandated registry. If your business is merely suspended, your self-employed individual’s data box generally remains active. Access to the mailbox is revoked only when you actually cease business operations and are removed from the registry on the basis of which the mailbox was established.
In practice, therefore, first verify whether you are still listed as a self-employed person in the Trade Register or another professional registry. If so, simply requesting that your self-employed data box be deactivated may not be sufficient.
No. Simply suspending your business generally does not mean that your self-employed person’s data box will be deactivated. This is because you may still be listed in the legally mandated registry as a self-employed individual. The mailbox therefore remains active, and the authorities can continue to send you messages through it.
If you no longer wish to use your self-employed person’s data box, simply suspending your business is not enough. You must complete the process of terminating your business and having your entry removed from the relevant registry. Only then will the data box linked to your business be deactivated.
The most common mistake is assuming that nothing will be sent to the data box once the business has been suspended. However, an official notice can also be delivered by deemed service, and if you do not address it in a timely manner, you may miss the deadline for filing an appeal, making a payment, or submitting additional documentation.
If you actually terminate your business and it is removed from the legally mandated registry, the data box of the self-employed individual will be deactivated as a result of this change. Therefore, this does not necessarily require a formal request such as “I want to cancel my data box,” but rather results from the fact that you are no longer the person for whom the data box is legally maintained.
We recommend checking your status in the Trade Register after closing your business and then checking the status of your data box. Until then, expect that important official messages may still be sent to your data box.
Are you dealing with the cancellation of your business license, a dispute with a government agency, or uncertainties regarding deliveries to your data box? Seek advice before you miss an important deadline. We’ll help you assess exactly what you need to do and which approach is safest for you.
Once your request is approved, your data box will no longer be accessible. This means you will no longer be able to log in to the box or send or receive messages. However, the contents of the box remain archived, and you can restore them upon request. You can reactivate the mailbox in the future. Even so, we recommend backing up or downloading the contents before you deactivate the mailbox.
From our experience: A client assumed that after ceasing business operations, he no longer needed to check his self-employed person’s data mailbox. In the meantime, a notice from the authorities was delivered to the mailbox, and the deadline began to run even though he hadn’t logged in. The situation was eventually resolved, but it ended up costing more than necessary. That’s why we always recommend checking the status of your mailbox before you stop actively conducting business.
Yes, a deactivated or disabled data box can be reactivated. If you change your mind in the future, simply submit a new application to set up a data box. Reactivation follows a similar process to the initial setup—either online or in person at a Czech POINT location. Upon reactivation, your original mailbox identifier is retained, and in some cases, its archived content may also be available.
Tip: Want to set up a data box but don’t know how? Read our article for guidance on setting up a data box.
A data box cannot be canceled without the owner’s knowledge if it is a data box voluntarily set up by a natural person. As the user, you must always request that access be revoked. An exception may apply in the event of the box owner’s death—in such a case, a notary may request that access be revoked as part of the probate proceedings. For business owners and legal entities, deactivation or cancellation occurs automatically upon deletion from the relevant registry.
If you are unsure whether your data box is a voluntary, business, or legal entity-linked account, do not proceed blindly. A brief legal consultation can save you from problems with deemed service, missed deadlines, and invalidly filed applications.
Not everyone can cancel their data box at their own discretion. A data box voluntarily established by a natural person can be deactivated upon request, typically online or through Czech POINT. For self-employed individuals, the situation is stricter: a data box established by law will not be deactivated simply because the business owner suspends their business, but only following deletion from the legally mandated registry. Legal entities cannot request deactivation; their data box will be deactivated only after they are removed from the registry and will subsequently expire after the statutory period. Before submitting an application, always verify the type of mailbox, download any important messages, and check whether there is an ongoing deadline for responding to official notifications.
In practice, the usual procedure is to suspend access to the data box, rather than to immediately and permanently cancel it. Once access is suspended, you cannot log in or use it, but it may not be completely terminated until later, depending on the type of box.
You cannot simply cancel a self-employed person’s data box established by law just by submitting a request. Whether access is revoked depends primarily on whether you are still listed as a self-employed person in the relevant registry.
No. Simply suspending your business is generally not enough. A self-employed person’s data box may remain active as long as you are still listed in the legally required registry.
Once your mailbox is locked, you will not be able to log in, so it is a good idea to download or back up important documents in advance. Be sure to check whether there is a deadline for responding to any messages you have received.
For some types of locked data boxes, you can request that they be unlocked again. However, this depends on the reason for the lock and the type of data box.
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Ondřej is the attorney who came up with the idea of providing legal services online. He's been earning his living through legal services for more than 15 years. He especially likes to help clients who may have given up hope in solving their legal issues at work, for example with real estate transfers or copyright licenses.
Ondřej is the attorney who came up with the idea of providing legal services online. He's been earning his living through legal services for more than 15 years. He especially likes to help clients who may have given up hope in solving their legal issues at work, for example with real estate transfers or copyright licenses.
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