Quick summary
- The intermediary procures the opportunity to conclude a contract between the client and a third party.
- Without a well-set contract, disputes over commission, exclusivity and termination are common.
- A written brokerage agreement should clearly define the subject matter of the brokerage, the fee and the obligations of both parties.
- Special rules may apply in different industries, typically for example in real estate brokerage.
- Before you sign the contract, it is worth checking that it actually corresponds to what you expect from the cooperation.
Are you about to sign a brokerage contract? Have it checked by a lawyer beforehand. In such contracts, it is often the apparent details that make the difference, which then have a direct impact on whether you have to pay a commission and under what conditions.
What is brokerage and who is the broker
Brokerage is an activity where one person (the broker) seeks to negotiate a deal or contract between two parties. The intermediary therefore helps to establish contact between the parties and facilitates their agreement. The intermediary is not interested in the content of the contract or the outcome of the deal, but rather only in the successful completion of the mediation itself.
In practice, you may encounter mediation in various areas:
- Real estate broker: assists in the sale, lease or transfer of real estate.
- Insurance broker: Offers various types of insurance, such as property, health or life insurance.
- Stockbroker: Arranges securities transactions on the stock exchange.
- Job Broker: Helps people find jobs or companies fill positions.
- Dating broker: Operates dating sites and helps people find a partner.
An interesting case involving a dating service recently took place in Germany, where a woman sued a dating service for not finding her a suitable partner.
Mediation as a trade
The concept of intermediation can also be viewed from the point of view of a trade. Mediation appears in several types of trades and is defined by the Government Regulation on the content of individual trades. The main ones include:
- Real estate brokerage: This is a bound trade, where the broker is looking for interested parties to conclude a contract concerning real estate. It provides advertising services, assesses the condition of the property, prepares offer prices, marketing and technical documentation. It also facilitates viewings, arranges legal services and may accept escrow funds.
- Travel Arrangements: this is a licensed trade which consists of the organisation and sale of combined travel services to other travel agents. It may also involve the sale of individual tourism services and related goods such as maps, itineraries and guidebooks.
- Brokerage of trade and services: this is a free trade which includes brokering the purchase and sale of movable goods, brokering services in transport, handicrafts, brokering building savings, loans for example for business purposes, foreign study visits and other services.
Are you solving a similar problem?
Are you about to sign a brokerage agreement?
Better have it checked by a lawyer. This is the only way to make sure you really know what you’re signing and won’t be fooled.
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Obligations of the intermediary and the client
The main duties of the intermediary include:
- Searching for a suitable person to conclude the contract: The basic duty of the intermediary is to actively search for a suitable person to conclude the contract with the client. The person the intermediary finds must be trustworthy and capable of performing the mediated contract in accordance with the agreed terms.
- Loyalty and honesty: The intermediary should act in the interests of its clients and give priority to their best interests. This means that he should not act for his own benefit at the expense of his clients.
- Record-keeping: The intermediary is obliged to keep all documents relating to the intermediary’s activities. These documents must be retained for as long as they are relevant for the protection of the client’s interests – usually for a period corresponding to the validity of the contract and any claim.
- Transparency: The intermediary should be transparent about its fees, commissions and the terms of the intermediation. Clients have the right to know what costs and conditions are associated with the intermediary’s services so that they can properly assess the overall value for money of the service.
- Information obligation: The intermediary is obliged to provide the client with all the information necessary for the client to make a final decision on the conclusion of the contract.
The obligations are not only incumbent on the intermediary but also on the person using his services. The main obligations of the client include:
- Information obligation: the client is obliged to provide the intermediary with all relevant information necessary for the correct performance of the intermediary’s services. This includes, for example, details of the requirements of the contract or business, personal details and other relevant information.
- Payment of commission: the client is obliged to pay the intermediary a commission for the successful brokerage of the contract or trade. The commission is payable on the date of the conclusion of the brokered contract or, if applicable, on fulfilment of a condition precedent. This condition may be, for example, the payment of the purchase price or other pre-agreed performance.
- Co-operation and active participation: the client should actively co-operate with the intermediary and provide answers to questions that are key to the decision to conclude the contract or deal. This includes cooperation in the preparation of necessary documents and materials.
Example from our law practice
Ms. Kalabova contacted us after signing a brokerage agreement in search of a buyer for her commercial space. However, working with the broker soon became complicated. The client felt that the broker had hardly any activity, while the other party claimed that it was already entitled to a commission if the client sold the property to anyone who became aware of the offer during the term of the contract.
We first reviewed the contract itself, the email communications and the exclusivity terms. It turned out that the problem was not just the commission, but mainly the imprecise timing of when it should have been due and the overly broadly written protection of the broker after the end of the cooperation. We prepared a legal opinion for the client, suggested a negotiation procedure and modified the arguments to make it clear which obligations the intermediary had actually fulfilled and which had not.
What is an agency agreement
The relationship between an intermediary and its client is usually established by an agency agreement. This is an agreement between the intermediary and the client in which the intermediary undertakes to seek a suitable person to conclude a particular contract or agreement between the client and a third party.
This contract is remunerative and the remuneration for the intermediary is called commission. The brokerage contract sets out the conditions under which the broker is entitled to a commission, such as the terms of the contract, the terms of payment of the commission, and other important aspects relating to the brokering of the deal or contract.
What must not be missing from the brokerage contract
- Purpose of the intermediation: clear specifications of what the intermediary is specifically supposed to intermediate (e.g. selling a property, concluding a business contract, finding a job, etc.).
- Details of the intermediary and the seller: Identification details of the intermediary and the client must be included in the contract.
- Amount of commission and its payment: The commission to the intermediary for the successful mediation, including the conditions for its payment (e.g. at the conclusion of the contract or upon fulfilment of other conditions).
- Obligations of the parties: Obligations of both the intermediary and the client in the course of the mediation (e.g. provision of information, cooperation in the preparation of documentation).
- Duration of the contract: Specification of the period of time for which the contract is valid or the conditions under which the contract may be terminated.
- Data protection: Compliance with data protection regulations if the client’s personal data is processed in the context of the mediation.
- Other important provisions: Specific conditions that should be included based on the particular type of mediation.
Just at the moment when you are dealing with commission, exclusivity or termination of cooperation, it makes sense to have the contract reviewed by an attorney before signing. In practice, it is often a problem that the text of the contract appears standard at first glance, but in fact contains a broadly worded claim for commission or unfavourable termination terms.
Tip for article
You can find out what the brokerage agreement should look like in case of mediation of the sale of a property in our next article.
Termination of the agency contract
An agency contract may be terminated for several reasons:
- Fulfillment of the purpose: The contract may be terminated after the successful conclusion of a contract between the client and a third party if this is stipulated as a condition for termination.
- Expiry: If the contract has a specified period of time after which it will expire.
- Termination by either party: The contract may be terminated by either party if agreed or stipulated in the contract (e.g. by a notice period).
- Termination or dissolution of a party: If one of the parties to the contract ceases to exist (e.g. by dissolution of a legal entity) or has been dissolved (e.g. by dissolution of a trade licence).
Mediation contract – model
Intermediary contract – model model
Concluded pursuant to Section 2445 et seq. of Act No. 89/2012 Coll., Civil Code.
1. Parties to the contract
Interested party:
Name/Name: [INSERT]
ID: [FILL IN]
Seat/Address: [ADD]
Represented by: [ADD]
E-mail: [ADD]
Telephone: [ADD]
(hereinafter referred to as “Applicant”)
Agent:
Name/Name: [ADD]
TAX ID: [INSERT]
Registered Office/Address: [ADD]
Represented by: [ADD]
E-mail: [ADD]
Telephone: [ADD]
(hereinafter referred to as “Intermediary”)
(hereinafter collectively referred to as “Parties”)
2. Subject matter of the Contract
The Intermediary undertakes to undertake activities aimed at securing the conclusion of a contract between the Applicant and a third party for [insert subject of the contract, e.g. purchase/sale of a property, conclusion of a business partnership, etc.].
The Interested Party undertakes to pay the Intermediary a fee for this activity in accordance with Article 5 of this Agreement.
3. Obligations of the intermediary
3.1. to actively seek suitable third parties willing to enter into a contract with the Applicant.
3.2. keep the Applicant informed about the progress of the mediation and provide the necessary documents.
3.3. to act with professional care and in accordance with the law.
4. Obligations of the interested party
4.1. to provide the Intermediary with all information and documents necessary for the proper performance of its duties.
4.2. to act in good faith and not to enter into contracts with third parties circumventing the Intermediary.
4.3. to pay the agreed remuneration according to the terms of this contract.
5. Remuneration and payment terms
5.1. The Intermediary is entitled to a remuneration of [ADD %, fixed amount] of the value of the contract concluded between the Client and the third party.
5.2. The fee shall be payable within [ADD] days of the date of conclusion of the contract between the Client and the third party.
5.3. The fee is payable by wire transfer to the Intermediary’s account No [ADD].
6. Duration and termination of the contract
6.1. The contract shall be concluded for a fixed period until [ADD] / for an indefinite period.
6.2. Either party may terminate the contract by giving [ADD] days’ notice.
6.3. Termination of the contract is possible in the event of a material breach of the other party’s obligations.
7. Final provisions
7.1. This contract shall be governed by the law of the Czech Republic.
7.2. Any amendments to this contract must be made in writing.
7.3. The parties declare that they have read the contract and agree with its contents.
At [ADD], on [ADD]
For the Applicant:
[Signature, Name, Function]
For the Agent:
[Signature, Name, Function]
Summary
Mediation is a common legal and commercial tool, but in practice it often only works well if the rules are clearly set from the outset. The intermediary has to actively seek out suitable opportunities to enter into a contract, act honestly and transparently, while the client has to provide the necessary cooperation and pay a commission for meeting the agreed conditions.
The key document is therefore the intermediary contract, which should define exactly what is to be intermediated, when the right to remuneration arises, whether the cooperation is exclusive and how it can end. It is unclear commission, exclusivity or termination of the contract that are the most frequent sources of disputes in practice. It therefore pays not to underestimate the value of checking the contract before signing.
Frequently Asked Questions
Does the agency agreement have to be in writing?
From a practical point of view, yes. Without a written text, it is very difficult to prove exactly what was to be mediated and when the commission is due.
When is the intermediary entitled to a commission?
Typically, when a mediated contract is concluded or when another agreed condition is met. The specific text of the contract is decisive.
Can the broker claim a commission even after the termination of the contract?
Yes, if the contract explicitly says so or if the decisive result of his activity was achieved during the term of the contract. This is a frequent source of disputes.
What if I end up solving the case myself?
It depends on the contract. In an exclusive brokerage contract, the commission claim may be set for such a situation.
Can I terminate the brokerage contract at any time?
Only if the contract or the legal regime of the relationship allows it. It is important to check the notice period and the impact on commission.
What is the difference between a regular and an exclusive brokerage contract?
In an exclusive contract, the client usually agrees not to use another intermediary for the duration of the cooperation and sometimes not to act independently.
Is it worth having the contract checked by a lawyer?
Yes, especially when it comes to higher trade value, exclusivity or a more complex commission mechanism. Most problems arise because of wording that the client does not interpret correctly when signing.