Quick legal advice
You bought a used car and after a few days or weeks you find out that it has a serious defect that the seller didn’t tell you about? The legislation also takes these situations into account. As a buyer, you have the right to demand repairs, a discount on the purchase price and sometimes even to withdraw from the contract and return the car.
Quick overview:
If the defect existed when you bought the car, even if it was not obvious at first sight (a ‘hidden defect’), the seller is liable for it. Whether you are entitled to a refund depends on the severity of the defect and whether it can be repaired. For serious defects that significantly reduce the car’s value for money, or that you would not have bought the car in the first place, you can cancel the contract. Minor defects usually entitle you to claim a repair or discount.
It is also important whether you bought from a business (car dealer) or a private individual. When buying from a business, the consumer is also subject to special protection under the Civil Code and the seller is liable for defects that become apparent within 24 months of receipt. In the event of a dispute, it is worth having a professional opinion to prove the defect. The sooner you claim the defect, the better.
Without undue delay after its discovery, but no later than 24 months for consumer sales.
It is not compulsory, but it greatly increases the chances of success.
You can contact a lawyer or take the dispute to court.
Yes, but it can be shortened – to a minimum of 12 months.
Our team of experienced attorneys will help you solve any legal issue. Within 24 hours we’ll evaluate your situation and suggest a step-by-step solution, including all costs. The price for this proposal is only CZK 690, and this is refunded to you when you order service from us.
In person and online. Just choose the appropriate service or opt for an independent consultation when you are unsure.
