How to deal with problem neighbours?

11 minutes of reading

Shrnutí: Do you have constant disputes with your neighbours during the year, for example about noise or smell from their property? Then it is quite likely that your conflicts will intensify in the summer. In fact, disputes about so-called ‘immissions’ are more frequent in summer, as both you and your neighbours are likely to have their windows open all day. What are your defence options?

mladá žena nemůže usnout, nesnesitelní sousedi

Quick overview

  • If your neighbour is bothering you with noise, smoke or smell, you have three basic options: 1. try to negotiate first, 2. then complain to the authorities (e.g. municipality, sanitary authority), 3. and if that doesn’t work, go to court.
  • The law (Civil Code) says that immissions must not exceed a level that is appropriate to the local conditions.
  • If they do exceed it, you have the right to seek redress or a ban on such behaviour.

If you want to resolve the situation quickly and without going to court, you can use a pre-action notice. We will be happy to help you with this. We know that in most cases it leads to a resolution.

What are immissions and what are their limits?

The single word immission can be used to describe anything that emanates from your neighbour’s property and in some way harasses you in the exercise of your property rights. This can include excessive noise, dust, smoke, odours, gas, light, waste or vibrations. Similarly, we also include animal trespass on your property.

The Civil Code (CCC) defines nuisance as a restriction of the right to property, distinguishing between direct and indirect nuisance. According to the Civil Code, you must not disturb your neighbours with immissions if they exceed a level that is appropriate to the local conditions.

In disputed cases, the court is the decisive authority and, on the basis of the Civil Code, assesses the immissions in terms of whether they actually interfere with the property rights of the neighbours.

However, immissions are sometimes permitted by the NCC, provided that they are normal for the locality and do not constitute an undue nuisance to neighbours. If immissions are allowed by the NHA, this does not mean that they must be tolerated unconditionally, especially if they cause health damage.

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Direct and indirect emissions

Direct immissions are immissions that are deliberately introduced onto our property or into our dwelling by a neighbour. For example, a neighbour would burn plastic bottles directly under our window in order to poison our air with dangerous fumes. Such behaviour is prohibited without further ado.

The only exception to this is if the neighbour has a legal reason for the action causing the immission. Such a reason could theoretically be an easement, for example, where he or she has a right of way across our property where he or she and his or her animals walk.

Indirect immissions arise unintentionally, spontaneously and are to some extent permitted by the NZO. We do not control the direction of the wind just when we are barbecuing, nor are we expected to tape our children’s mouths shut when they are playing in the garden. A certain amount of these immissions is simply expected in everyday neighbourhood life. However, according to the Civil Code, it must not be a level that is disproportionate to local circumstances or that restricts the normal use of the neighbour’s land.

In practice, disputes over heating smoke or barbecues and noise in apartment buildings are most often encountered. Clients often only come forward when the conflict is long-standing and relationships are broken. Yet in many cases, a timely, legally worded challenge that sets clear boundaries would resolve the situation.

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However, it is not a measure that does not suit the neighbour at the moment. It could be that your neighbour suffers from a severe migraine, where she can’t tolerate any sound but your children are in the pool, or a pregnant neighbour reacts badly to any smells and the smell of grilled fish you are preparing for dinner drives her crazy. In these cases, it may be possible to come to an agreement in good faith, but it is quite likely that the people concerned will have to put up with such behaviour. There is nothing out of the ordinary that can bother anyone at the moment.

It should be stressed that the assessment of what is still normal and what is no longer normal is not universal, but must be based on the customs of the locality. While the mooing and smell of cattle in the countryside may not surprise us, if you imagine it in your neighbours’ block of flats, you would probably be unpleasantly surprised. In France, they even value their rural sounds and smells so much that they have passed a special law to protect them, allowing roosters to crow and ducks to quack.

If we are still using the term neighbour, it is primarily because it is the nearest neighbours who are most affected by unreasonable immissions. However, in assessing this phenomenon, it is not necessary for the two people in question to live in the same apartment building or to look over the fence of the property. You can deal with a factory that is a kilometre away from your house and which has an unbearable smell.

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Tip: We have described how to deal with a neighbour building a fence that is too high and obstructs our view in one of our articles.

Defence against immissions

Now that we’ve got an overview of what immissions mean, let’s look at how to defend against them. There are three basic areas to consider:

  • talking to your neighbour
  • complaining
  • taking legal action.

One of our clients dealt with a long-standing problem with a neighbour in a family development who regularly burned poor quality fuel. Smoke and odor permeated the house to the extent that the family could not ventilate or function normally. The client initially tried to resolve the situation by negotiation, but this did not result in any change.

As a next step, we helped draft a pre-suit demand letter in which we clearly described the civil code violation and warned of the possible legal consequences. The very involvement of a lawyer led to the neighbour modifying his behaviour and the dispute was resolved without the need for court proceedings. In cases like this, it is often the case that if you address the situation early on with a lawyer, it can have a greater effect than a long-term conflict that ultimately ends up in court.

How to proceed step by step:

  • try to reach an agreement with a neighbour
  • document the problem (photos, videos, witnesses)
  • contact the authorities (sanitation, municipality)
  • send a pre-litigation notice
  • file a lawsuit

Arrangement with the neighbour

This is of course the simplest possible solution, but sometimes only in theory. Neighbourly relations are sometimes affected by years of conflicts that are difficult to overcome. In any case, if you are really concerned about the final effect, it is advisable to think in advance about what would be the ideal situation for you and what would be a possible compromise.

Alternatively, you can invite an impartial, non-conflicted person as a mediator (this could be a committee member in the house or an acquaintance in the municipality, etc.). Rather, try to keep the communication factual, non-aggressive and directed towards a specific proposed solution.

If the arrangement fails or is ignored by the neighbour, it is advisable to move to a more formal step – for example, sending a pre-action notice prepared by a solicitor, which carries considerably more weight.

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Tip: The house rules may also help you to make arrangements. Find out more about what the house rules cover and what to do if they are broken in our next article.

Complaint to the competent authority

If the agreement doesn’t work or you don’t feel like it, consider how serious the problem is and choose a complaint or legal action accordingly. If you are not sure what the most effective solution is, it is worth consulting a lawyer.

Obviously, if it’s one o’clock in the morning and there’s been an apartment rock concert going on in the apartment next door for three hours, you can’t take advice, but you need to save your sleep immediately. In the event of a disturbance of the night, you can call the police, who should restore order and impose a block fine of up to CZK 10 000 on the neighbour. If it is more likely to be a persistent or repeated activity, then consider writing to one of the relevant authorities to complain about the neighbour. This may include, for example, the municipal authority, the building authority or the regional health station.

The building authority could deal with situations where the person in question is generating noise through their activities, for which they need a planning permission, which they do not have. The regional hygiene station, on the other hand, deals with cases where the noise level exceeds the hygiene limits. They will verify this with appropriate measurements.

The municipal authorities are responsible for conducting offence proceedings.

How to write a complaint?

It is not necessary to use an official template for a complaint, but certain elements should not be missing.
The complaint should include the date, the address, the subject of the complaint, the actual text of the complaint and the signature. Try to describe the situation as accurately as possible, but there is no need to go into great detail.

Filing a lawsuit

The actual lawsuit can be preceded by a pre-suit notice, which often serves its purpose much better. Your neighbour will see that the going is really tough (especially if you have a lawyer on your side) and you can get your way without investing time and money in court proceedings.

You can file a lawsuit under the condition that the immissions are illegal. Immissions lawsuits are not a rarity, and you certainly won’t look ridiculous with a lawsuit filed. Czech courts deal with these types of lawsuits quite frequently. However, to have a chance of success and to accurately portray the illegality of your neighbour’s actions, it is worth discussing the matter with an attorney.

It will be up to you to prove that the immissions are not proportionate to the local conditions and substantially restrict your normal use of your land. A skilled attorney will know what arguments to use and what evidence to propose to the court.

The courts often look at the particular situation of immissions on a very individual basis. For example, in similar cases, one court may consider noise reasonable while another may not. Evidence is key – noise measurements, witnesses or documentation of the situation.

Last but not least, you must also articulate not only that you are bothered by your neighbour’s behaviour, but what exactly you are asking him to do or not to do. You can demand that your neighbour refrain from a particular nuisance activity that is causing the immission, or that he or she remove the condition that is causing the immission.

You can also sue your neighbour if he or she has not yet caused anything, but the danger is imminent (for example, he or she is not supposed to repair a house whose wall is collapsing onto your house). For these cases, you will use a nuisance action.

Anyone who, in the use of their land, causes a nuisance to their neighbours beyond that allowed by law can be a defendant. Therefore, you can sue not only the owner of the land, but also the tenant of the land, house, or apartment whose actions cause the immission.

If your claim is upheld by the court, the court’s decision can then be enforced by means of fines, which can be imposed repeatedly up to CZK 100,000 each.

The court will assess the rights of both persons in the action, i.e. the right of your neighbour to use his flat and land as he wishes versus the protection of your property against the intrusion of immissions.

Filing a lawsuit is legally and evidentially demanding. We can help you properly formulate your claim and increase your chances of success, especially in immissions disputes.

Summary

If you are bothered by neighborhood immissions such as noise, odor or smoke, you have several defenses. The best option is to try to reach an amicable settlement, which can avoid lengthy litigation. If you are unsuccessful, you can file a complaint with the relevant authority – for example, the municipality, the building authority or the regional health authority. As a last resort, you can take the situation to court. The law states that immissions must not unreasonably interfere with the use of your land, and if you cannot reach an agreement with the problem neighbour, you have the right to legal protection.

Frequently Asked Questions

What should I do if my neighbour smokes on the balcony and it comes to me?

If the smoke is significantly encroaching on your home, it may be an unreasonable immission. First, try an agreement or a legal challenge.

How to measure noise from a neighbour?

The official measurements are taken by the hygiene station, which assesses whether the limits have been exceeded.

Can I call the police about a noisy neighbor?

Yes, especially when disturbing the night (22:00-6:00).

What if the neighbor ignores the pre-suit notice?

Then it’s time to take legal action.

Can I sue the tenant too, not just the landlord?

Yes, anyone who causes immission can be sued.

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Author of the article

JUDr. Ondřej Preuss, Ph.D.

Ondřej is the attorney who came up with the idea of providing legal services online. He's been earning his living through legal services for more than 15 years. He especially likes to help clients who may have given up hope in solving their legal issues at work, for example with real estate transfers or copyright licenses.

Education
  • Law, Ph.D, Pf UK in Prague
  • Law, L’université Nancy-II, Nancy
  • Law, Master’s degree (Mgr.), Pf UK in Prague
  • International Territorial Studies (Bc.), FSV UK in Prague
Author of the article

Ondřej is the attorney who came up with the idea of providing legal services online. He's been earning his living through legal services for more than 15 years. He especially likes to help clients who may have given up hope in solving their legal issues at work, for example with real estate transfers or copyright licenses.

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