I paid for a year’s service, but after a year I was extended without notice and charged another payment. Is there any way I can cancel or refund?
Automatic subscription renewals are common for online services (streaming platforms, apps, antiviruses, language courses, etc.). As a consumer, you have the right to know exactly what you are signing up for when you enter into a contract.
What to do?
Have you had something happen that has legal implications but you don’t know what course of action makes sense? Do you suspect you are entitled to something, but are not sure whether or how to claim it? Or have you read advice on the internet but each says something different? A Consultation with a Solicitor is just for these situations.