What is client creditworthiness and why is it important
Client creditworthiness is a technical term that describes the ability and likelihood of a person or business to repay its financial obligations. In other words, client creditworthiness is an assessment of a client’s financial situation, stability of income, liabilities and overall risk to the lender. Financial institutions such as banks, non-banks and leasing companies use creditworthiness to build a picture of whether an applicant is a safe borrower.
Assessing a client’s creditworthiness is not a purely mathematical process. It involves not only the amount of income and expenses, but also a number of additional factors. These include, for example, marital status, number of dependants, history of repayment of previous loans, type of employment, length of employment, amount of savings and even the age of the applicant. This gives the bank a comprehensive picture of the client’s financial stability and whether it can lend them money without high risk.
Most loan products cannot be obtained without sufficient creditworthiness. Mortgages in particular have high requirements, as they are long-term and high commitments. Low creditworthiness can lead to rejection of the application, limitation of the maximum possible loan amount or an increase in the interest rate. That’s why it pays to know how creditworthiness works and how you can influence it to your advantage.
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How the client’s creditworthiness is calculated
The calculation of a client’s creditworthiness varies from bank to bank, but the basic principles are usually similar. Banks use internal scoring models that combine hard data (income, liabilities, expenses) and soft data (occupation, repayment history, account behaviour, account reserve, living situation). This allows them to assess the risk the applicant poses.
The basis for this is the DTI (Debt-to-Income) and DSTI (Debt-Service-to-Income) calculation.
- The DTI compares the total amount of the borrower’s liabilities with his/her annual net income.
- DSTI expresses the ratio of monthly payments on all loans to monthly net income.
It also takes into account the household’s regular living expenses – food, transport, housing costs, insurance or children’s school fees. After deducting these, the client must be left with a sufficient financial reserve, which is set individually by each bank.
The calculation of the client’s creditworthiness also includes a check of debtor registers such as the Banking and Non-Banking Client Information Register or the SOLUS register. Here the bank will determine whether the applicant has a negative record, late payments or other risky behaviour.
Banks may also look at the applicant’s savings, investments or assets. A stable financial reserve increases the credit rating of the client because it reduces the risk of default in crisis situations.
What all influences a client’s creditworthiness
Although many people see creditworthiness as simply an assessment of income levels, the reality is considerably more complex. A number of factors enter into the calculation that can increase or decrease a client’s creditworthiness.
Income and its stability: It’s not just about the amount of income, but also its regularity and predictability. Employees with long-term contracts will usually get a better rating than short-term workers or self-employed people with fluctuating incomes.
Household expenses and financial commitments: Banks also assess expenses in detail. A higher number of dependants or high housing costs can reduce a client’s creditworthiness. Current loans – credit cards, overdrafts, leases or goods repayments – also play a big role.
Payment and credit history: negative credit records can significantly impair creditworthiness, sometimes to the point of denial. On the other hand, a good long-term repayment history is a great advantage.
Age and living situation: Young applicants with a short income history or those approaching retirement may be judged more strictly. Similarly, a change of job, maternity leave or long-term illness can affect creditworthiness.
Assets and savings: a financial reserve increases the bank’s confidence. Regular savings or investments can improve a client’s credit rating and increase the maximum loan amount.
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How to improve a client’s creditworthiness before applying for a loan
If you know you are going to apply for a loan – especially a mortgage – there are a few steps you can take to help improve your creditworthiness.
1. Consolidate or pay off small loans
Even a relatively small loan, a low overdraft or a partially maxed out credit card can significantly increase your DSTI and lower your creditworthiness. The bank counts the full amount of the loan, not just the amount currently drawn down. It is therefore worth considering paying off small debts in full before applying. If you have multiple small loans, consolidation can also help – this will usually reduce your monthly repayments and simplify the structure of your liabilities.
2. Increase income or provide evidence of additional income
A client’s creditworthiness is greatly influenced by the stability and amount of income. Many people forget that banks often accept other sources of income that can be documented – for example, rental income, work agreements, casual jobs, entrepreneurship or parental allowance. It is important that this income is long-term, regular and properly documented. If you are able to earn a temporary higher income (e.g. through increased hours or bonuses), this can strengthen your application considerably.
3. Improving payment history and checking registers
Debtors’ registers may contain records that are several years old and still reduce your creditworthiness. If you have had any late repayments, it is crucial to pay them as quickly as possible and maintain a completely problem-free payment record for a period of time. We also recommend that you request your own statement from the registers (e.g. BRKI or NRKI) – this may reveal errors, duplicate entries or liabilities that no longer exist but are still recorded. Correcting such data can have a significant impact on the creditworthiness assessment.
4. Reduce unnecessary expenditure and increase your financial buffer
Some banks also assess a customer’s overall account behaviour. They look at the regularity of payments, balances and whether the customer is “on the edge”. So limit unnecessary spending, plan your finances and try to maintain a higher balance. If you keep a larger financial reserve in your account, this will act as evidence of responsible management and reduce your risk exposure.
5. Consider a co-borrower or guarantor
If your own creditworthiness as a client is not sufficient, adding a co-borrower – typically a partner, parent or other close family member with a reasonably stable income – can significantly improve the situation. A co-borrower is a signal to the bank of greater certainty of repayment, which can not only increase the chances of approval, but also significantly increase the potential loan amount. In some cases, a guarantor or pledge of additional real estate is sufficient.
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Summary
A customer’s creditworthiness is an overall assessment of their ability to repay their financial obligations and is used by banks to assess the risk of lending, particularly mortgages. The assessment includes not only income and expenses, but also family situation, type of employment, credit history, number of dependents, assets and amount of savings. The calculation of creditworthiness is based on DTI and DSTI indicators, regular household expenses and results from borrower registers, and may vary according to the internal rules of individual banks. A low creditworthiness can lead to loan limitations or rejection, so it is advisable to improve it before applying – for example, by paying off small debts, proving secondary income, checking registers, reducing unnecessary expenses or inviting a co-borrower. Creditworthiness is thus a key indicator of an applicant’s financial stability and a crucial factor in obtaining any loan.
Frequently Asked Questions
What is creditworthiness?
Creditworthiness is an indicator that describes the applicant’s financial health and ability to repay its obligations. The assessment is carried out by banks and other lenders.
How do I find out my creditworthiness?
Banks do not disclose the exact calculation, but you can get a rough idea based on your income, expenses and existing liabilities. Checking the registers can also help.
Can a low credit rating mean a mortgage rejection?
Yes. If the client’s creditworthiness does not meet the minimum requirements, the bank cannot grant the loan.
Why does each bank have a different calculation of the client's creditworthiness?
Banks have their own scoring models and internal risk rules. Therefore, they may rate the same applicant differently.